Mark Hopwood

Mark Hopwood

President, Co-founder

The VolunteerMatters mission is to ignite purpose-driven organizations to become a greater force for good in our world through the power of volunteerism.”

About VolunteerMatters

Most nonprofits would love to expand their volunteer programs but are already stretched thin managing what they already have. So we created a powerful new approach to find, keep, and grow volunteers so nonprofits can save time and accomplish more without increasing their team’s workload.

Why We Believe in Volunteerism

An investment in volunteerism yields significant dividends. First and foremost it empowers us to expand our capacity to serve. In support of that goal, volunteerism enables us to deliver services, create awareness, increase donations, build corporate partnerships, attract and retain new members/customers, and improve our brand by demonstrating our commitment to making the world a better place.

Each member of the VolunteerMatters team believes that our work is more than just delivering a suite of services. We believe to our core that our mission is to ignite purpose-driven organizations to become a greater force for good in our world through the power of volunteerism. We are very grateful to be in a position to help organizations expand volunteerism. It is through our many customers we can make a profound difference in the world.

How We’re Different

Many in our industry label themselves as software providers. We do not. That may seem strange coming from a company whose primary source of income comes from software sales, but to us, the software is secondary.

We believe strongly that the things we choose to focus on are very important in determining our direction and level of success. Therefore, we choose to focus on developing extraordinary volunteer programs – no matter what the obstacle or need, we want to be a part of that solution.

Oftentimes, we find there is a technical solution. Other times, it’s a strategy, policy, or human development solution. This mindset has shaped us into a much better resource for our customers – and coincidentally, a fantastic software provider.

It’s because we’re focused on the right things. With every interaction, we ask ourselves, “How can we improve this experience so that our customers can have an even greater impact on the world?” It is because we don’t limit our thinking that we can be a better partner. Because we are obsessed with continuously growing, improving and adding value, we are able to offer outstanding results for our clients.

We’ve successfully served many types of organizations – ranging from large national corporations to national nonprofits with hundreds of locations and hundreds of thousands of volunteers, to national membership organizations, to localized food pantries. In every case, we’ve picked up valuable insight that has earned us a PHD in ‘getting stuff done and adding value.’

We deliver a diverse team of experts that create synergy for our clients – including industry experts, product experts, software engineers, project managers, and in-house, US-based account and service managers


Our Capacity for Large Organizations

VolunteerMatters runs in the Amazon Cloud which is the best-of-class cloud platform serving hundreds of thousands of organizations worldwide. It means your systems will run reliably and securely, providing scalable and elastic access to storage, bandwidth and processing power.

Our systems are specifically designed to support large multi-location organizations with hundreds of sites and millions of users. Because of this structure, we can provide administration, functionality, and reporting at several tiers. If you want to look at things on a program level, for a specific site, regionally, or nationally, we can do that easily – because it’s how our systems were designed from the ground up.

Contact Us

We would love to here from you

(800) 987-5525

50 N Laura Street
Jacksonville, FL 32202

Mailing Address:
221 N Hogan Street #
Jacksonville, FL 32202

Remit To Address:
Closerware LLC
PO BOX 840159
Saint Augustine, FL 32080