We Help You Create an
Extraordinary Volunteer Program

Find Out How

If You’re Tired
of Managing Volunteers...

Then stop.

We have put together a recipe for an extraordinary volunteer program that means you get to accomplish more with engaged and empowered volunteers.

We combine this proven recipe of building extraordinary volunteers with our powerful software platform
that makes sure it’s a breeze for you and for your volunteers.

It’s time to say goodbye to the headache of managing volunteers. There’s a recipe for that now.

The Recipe for Extraordinary Volunteers

The Recipe for Extraordinary Volunteers

Most nonprofits engage volunteers according to a process that was developed in the 40’s and 50’s. This old way of approaching volunteer programs frustrates today’s volunteer force. That’s why we’ve created a powerful new approach to find, keep, and grow volunteers so nonprofits can save time and accomplish more without increasing their team's workload.

This isn’t a recipe we invented - we just are the first people to have both the technology and services to deliver it with precision.

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1. Promote Volunteerism

Whether your volunteer is 19 or 79, volunteers are mobile, they’re on social media, they act digitally, they share, and they like to interact where their friends and family are.  This is why we must leverage technology to promote online, via social networks, and direct to our volunteers’ phones.

We publish a mobile-friendly catalog of volunteer opportunities from your website and drive traffic to our tools through targeted email invitations, social media integration, and web searches. We also publish project-specific landing pages to advertise volunteer opportunities via volunteer recruitment sites like VolunteerMatch and All for Good.

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2. Eliminate Barriers to Engagement

Once we’ve generated interest, we must not squander that opportunity by asking a volunteer to call or email for further information.  They won’t do it.  We also can’t ask them to fill out paper, download a PDF, wait days or weeks for vetting, or visit four different websites to complete the requirements necessary to make an impact.

Once a volunteer is interested, we get them to work quickly by having them complete all the application requirements in advance in Volunteer Portal, which can include forms, waivers, background checks, certifications, and training. Plus, our Volunteer Kiosk makes same-day signing simple for certain volunteer jobs.

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3. Empower the People

Today’s volunteer expects to have transparency and control over their experience.  They want to self-identify the best job for them.  They want to meet the requirements to volunteer from the palm of their hand.

We empower volunteers to self-apply, set their own schedules, run reports, check-in/out of assignments, and provide feedback, all from the palm of their hand. We even deploy automated reminders for application requirements and assignments, so the volunteer has the control they want while simultaneously freeing up your staff from the tedious work.

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4. Show Gratitude

Every aspect of the volunteer experience communicates how much you value the gift of a person’s time.  How easy did you make it to sign-up?  Was the volunteer matched well with their volunteer job?  Did they have the proper training/preparation?  Were they able to make an impact?  Were they asked for their feedback on their experience?  How were they greeted by your organization?  Were they thanked by your staff?  Were they recognized by your organization?

Your new centralized Volunteer Portal will honor your volunteers’ time by creating a standard of efficiency so the volunteer isn’t  bumping into obstacles and instead invests their time making a difference.

The Volunteer Portal automatically tracks your volunteer’s activities, including projects, assignments, attendance, and the total hours they have contributed. This makes it easy to run accurate reports on activities and milestones that are being hit. Our platform allows for automated and tailored thank you emails to be sent as volunteers complete various assignments. You can even configure the service to send out a personalized, ‘handwritten’ note or gift upon registration or completion of volunteer activities.

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5. Get Feedback

In order to continuously grow, we need feedback on what is going well (so we can do more of that) and where we can make improvements.  What better source of feedback is there on your volunteer programs than from your volunteers themselves?

Your Volunteer Portal prompts your volunteers to respond to a quick 3-question poll, which includes a rating and written comments on their experience. This provides invaluable insight that is easy to give (by the volunteer) and directly tied to the project and job they performed.  We have found this to be a powerful tool to help identify areas of success and opportunities for growth.

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6. Measure Impact

Many nonprofits struggle with getting the reports they want.  VolunteerMatters allows you to quickly report on all volunteer activities and information in a snap. All reports are designed to be Excel friendly so that it’s easy to get data out of the system. We also offer opportunities to use our APIs and Zapier webhooks to integrate our systems with 3rd party systems.

We Made This For You.

Let’s do something to make your life easier and make your organization more effective
at the same time.

Our Clients Enjoy

  • A Dedicated Volunteer Portal
  • A Personalized Project Catalog
  • Project Management Capabilities
  • Volunteer Application Processess
  • Credentialing & Background Checks
  • Attendance & Hours Tracking
  • Automated Communication
  • Social Media Integration
  • Feedback & Survey Automation
  • A Volunteer Contact Database
  • Integration with Other Software
  • Ongoing Support Services

We Get It

The great work that nonprofits do is so important to us. But nonprofits around the country struggle with growing their volunteer programs, which is the problem we exist to fix.

Our mission is to help you accomplish yours with a team of extraordinary volunteers.

Here’s How to Get Started

How it Works
1

Schedule a
Demo

How it Works
2

Follow Our recipe for
Extraordinary Volunteers

How it Works
3

Watch Volunteerism
Flourish

Client Testimonials

VolunteerMatters was so easy to use and so easy to train others to use. I would definitely recommend to anyone that deals with volunteers!...

How it Works
Software Advice User Review

VolunteerMatters really understands the needs of our organization. It has been very helpful since we started using it and saved us a bunch...

How it Works
Capterra User Review

The best part of this program is that it is simple to use for both administrators and volunteers. Volunteers are able to log in their hours...

How it Works
G2 User Review

Client Testimonials

VolunteerMatters was so easy to use and so easy to train others to use. I would definitely recommend to anyone that deals with volunteers!...

How it Works
Software Advice User Review

VolunteerMatters really understands the needs of our organization. It has been very helpful since we started using it and saved us a bunch...

How it Works
Capterra User Review

The best part of this program is that it is simple to use for both administrators and volunteers. Volunteers are able to log in their hours...

How it Works
G2 User Review

Price Choice

Pricing
Table

  • Promoting Volunteerism (Recruitment)
  • Eliminating Barriers to Engagement
  • Empowering The People
  • Showing Gratitude
  • Getting Feedback
  • Measuring Impact
  • Empowering The Staff
  • Volunteer Onboarding/Compliance
  • Custom Application, Electronic Agreements, Certifications, Renewal Policies, Age Dependencies
  • Integrated Background Checks, Reference Checks, Trainings
  • Monthly Risk Audits, Annual Policy Review
  • Training, Support, Expertise
  • Online Training, 24/7 Support Portal, Live Chat Support, Weekly Coaching Series
  • Dedicated Account Manager, Live 1-on-1 Annual Training, Live Monthly Coaching
  • Annual 2-Day Training, Virtual Volunteer Coordinator
  • Volunteer Portal Branding
  • Customize Logos, Color Theme, Imagery, Catalog Search
  • Customize Fonts, Messaging, Portal Intro Video for Volunteers
  • Annual Recruitment Video for Volunteerism
  • System Integration
  • Automation Triggers
  • API Integration

Basic

$199/mo

1 Sites
Up to 5 Admins
Up to 500 Volunteers
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Advanced

$599/mo

Up to 5 Sites
Up to 25 Admins
Up to 2,500 Volunteers
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Enterprise

Custom

Additional Sites
Additional Admins
Additional Volunteers
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Price Choices

Basic

$199/mo

1 Sites
Up to 5 Admins
Up to 500 Volunteers
  • How it Works Promoting Volunteerism (Recruitment)
  • How it Works Eliminating Barriers to Engagement
  • How it Works Empowering The People
  • How it Works Showing Gratitude
  • How it Works Getting Feedback
  • How it Works Measuring Impact
  • How it Works Empowering The Staff
  • Blank Volunteer Onboarding/Compliance
  • How it Works Custom Application, Electronic Agreements, Certifications, Renewal Policies, Age Dependencies
  • How it WorksIntegrated Background Checks, Reference Checks, Trainings
  • How it Works Monthly Risk Audits, Annual Policy Review
  • Blank Training, Support, Expertise
  • How it Works Online Training, 24/7 Support Portal, Live Chat Support, Weekly Coaching Series
  • How it Works Dedicated Account Manager, Live 1-on-1 Annual Training, Live Monthly Coaching
  • How it WorksAnnual 2-Day Training, Virtual Volunteer Coordinator
  • Blank Volunteer Portal Branding
  • How it Works Customize Logos, Color Theme, Imagery, Catalog Search
  • How it Works Customize Fonts, Messaging, Portal Intro Video for Volunteers
  • How it Works Annual Recruitment Video for Volunteerism
  • Blank System Integration
  • How it Works Automation Triggers
  • How it Works API Integration

Advanced

$599/mo

Up to 5 Sites
Up to 25 Admins
Up to 2,500 Volunteers
  • How it Works Promoting Volunteerism (Recruitment)
  • How it Works Eliminating Barriers to Engagement
  • How it Works Empowering The People
  • How it Works Showing Gratitude
  • How it Works Getting Feedback
  • How it Works Measuring Impact
  • How it Works Empowering The Staff
  • Blank Volunteer Onboarding/Compliance
  • How it Works Custom Application, Electronic Agreements, Certifications, Renewal Policies, Age Dependencies
  • How it Works Integrated Background Checks, Reference Checks, Trainings
  • How it Works Monthly Risk Audits, Annual Policy Review
  • Blank Training, Support, Expertise
  • How it Works Online Training, 24/7 Support Portal, Live Chat Support, Weekly Coaching Series
  • How it Works Dedicated Account Manager, Live 1-on-1 Annual Training, Live Monthly Coaching
  • How it Works Annual 2-Day Training, Virtual Volunteer Coordinator
  • Blank Volunteer Portal Branding
  • How it Works Customize Logos, Color Theme, Imagery, Catalog Search
  • How it Works Customize Fonts, Messaging, Portal Intro Video for Volunteers
  • How it Works Annual Recruitment Video for Volunteerism
  • Blank System Integration
  • How it Works Automation Triggers
  • How it Works API Integration

Enterprise

Custom

Additional Sites
Additional Admins
Additional Volunteers
  • How it Works Promoting Volunteerism (Recruitment)
  • How it Works Eliminating Barriers to Engagement
  • How it Works Empowering The People
  • How it Works Showing Gratitude
  • How it Works Getting Feedback
  • How it Works Measuring Impact
  • How it Works Empowering The Staff
  • Blank Volunteer Onboarding/Compliance
  • How it Works Custom Application, Electronic Agreements, Certifications, Renewal Policies, Age Dependencies
  • How it Works Integrated Background Checks, Reference Checks, Trainings
  • How it Works Monthly Risk Audits, Annual Policy Review
  • Blank Training, Support, Expertise
  • How it Works Online Training, 24/7 Support Portal, Live Chat Support, Weekly Coaching Series
  • How it Works Dedicated Account Manager, Live 1-on-1 Annual Training, Live Monthly Coaching
  • How it Works Annual 2-Day Training, Virtual Volunteer Coordinator
  • Blank Volunteer Portal Branding
  • How it Works Customize Logos, Color Theme, Imagery, Catalog Search
  • How it Works Customize Fonts, Messaging, Portal Intro Video for Volunteers
  • How it Works Annual Recruitment Video for Volunteerism
  • Blank System Integration
  • How it Works Automation Triggers
  • How it Works API Integration

We’re With You Every Step of the Way

When you work with VolunteerMatters, you’re not just getting a better way to attract new volunteers and expand your volunteer program. You’re getting support from our staff along the way to make sure your team is trained and equipped.

Here’s what you get:
  • Dedicated Account Manager
  • Live Chat Support
  • Online Training Courses
  • 12-Weeks of 30-min Coaching Sessions for Your Entire Team
  • Strategic Support - Not just how to use the software (that’s easy) but real consulting on how to rise above specific challenges based on decades of combined excellence in
    volunteerism.
we are with you

Your team just got a lot more powerful.
It’s time to accomplish more because you have more.

How to Avoid The 7 Mistakes Almost Every Nonprofit Makes

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We want your volunteer program to run as smoothly as possible, so we put together this free e-book to help you overcome struggles many nonprofits face. 


We hope this content helps your organization thrive.